Wait times

– COVID-19 UPDATE: All orders are being shipped in 1-4 business days.

24 Comments on “Wait times”

  1. Reply

    If I provide a photo of the front door with big window above it and the measurements could you help come up with a plan for my 11 year old cats Bonnie and Clyde. They had front claws removed as kittens so it would affect the climbing. They are good at jumping. But I want them to be able to enjoy it as they age.
    Thank you I love this 😻😻

    1. Reply

      Hey Patti, As long as the furniture is mounted properly, all of it has been weight tested to hold 85lbs at each plank or shelf and 65lbs at each hammock section. Most of the furniture is made for furniture spaced out at 16″ because that’s the most comon in US homes. Our Cat Mod furniture works for 16″ and 24″ wall stud spacing. Thanks!

  3. Reply

    I love your ideas!! And look forward to ordering some of your items in the near future for my FOUR cats, to put in the new house we are building. One question, could you create some kind of sisal covered tube with play holes cut into it to mount vertically maybe?? My cats love to play in boxes with holes in them. Just a thought.
    Love your work though, good job!!

    1. Reply

      Hi Karen. Thank you for your kind words! Unfortunately, this isn’t something that we create. Perhaps, it’s something we could consider in the future. If a new item is made available, we will announce it on our social media and also send out a mailer to our newsletter subscribers. Here is a link if you are interested in signing up for our newsletter: https://www.catastrophicreations.com/newsletter-sign-up/

  4. Reply

    Hi I live in the UK and saw your amazing creations on Erzy. We want to purchase a number of pieces but the shipping cost is very high! Over £250!
    Would it possibly be cheaper directly from you if shipped in one lot?
    Many thanks

    1. Reply

      Hi Caroline. I understand that international shipping costs can be pretty high. We do have inventory on our UK Amazon store, however! This could be a more cost-effective option for you.

  5. Reply

    Hello do you ship to Italy (Europe)? I coundn’t find the international countries shipping list anywhere! Please let me know. Thank you!

    1. Reply

      Hi Antonella! We do ship to Italy! If you’d like to see the shipping costs, you can add the items you like to your cart and then click the cart button. From there scroll down to where there is a Calculate Shipping button and input your address. You will then see the shipping rate populate.

  6. Reply

    I’m looking for a design that will allow my 3 kitties to be able to go from living room – around the corner into the hallway – into the bedroom – at a height close to the ceiling. The living room door has two shutter doors (not moveable re: apartment), and there are frames/trim around both doors. I really need to get them off of the floor because fights are a plenty down there. I’d also like to be able to have all 4 of us in my room at night and each kitty feel like they have mommy time and have their own space, so I’m guessing some kind of wall configuration would be great. I currently have a 72″ multi level cat tower in there, and they like to sleep on the desk in front of the window, and in my bed but they all want to be in there but not sharing with each other. Sorry for the super long post!

  7. Reply

    Hello!
    I love your creations, and think our 4 cats will, too. We’re only about an hour away…is there a place we could visit and check out a set up in person?

    Thanks,
    Terese
    East Lansing

  8. Reply

    Hi I’m interested in possibly buying some stuff off your site. My question is do you have any reviews from customers that have bought your products?

  9. Reply

    Hello,
    Today I bought the Cat Mod – Fort Deluxe, but I have not received the confirmation mail. Is this normal?

    Thank you,

    Aliénor

    1. Reply

      Hi Aliénor. I’ve sent another confirmation to the email provided. We do have your order and it is due to ship on 3/28/19. Once shipped, you will receive an email with tracking information enclosed.

  10. Reply

    Hello

    I am highly interested in purchasing your product. Just undecided on plan, My cat is active and he is 1 year and 1/2 and weighs 11 lbs and growing.
    I like the bridge lounge, the large stretched raceway and the sisal pole. Please help me to which to purchase that has the most and ad.
    Can you please e:mail what has worked and been in most demand.

    Thank you

  11. Reply

    Many modern homes are using metal studs instead of wood for inside, non-loadbearing walls. How does this affect the weight handling of your products?

    1. Reply

      Hi Dave. You can still install our furniture. You will just need hardware (drill bit and screws) meant for metal stud installation instead of using the wooden stud hardware provided.

  12. Reply

    Hello, I have two very active cats (1 y/o and 2.5 y/o) and have a great area I think this would work. However I would like some assistance with design. Who should I send pictures to and do you do design suggestions? Thank you!

  13. Reply

    Do you have any 4-5 step Cat Climbing Shelf Wall Mounted, Stairway with Jute Scratching that is more than 15 inches? I am looking for 24 inches hi if possible depending on price i need 2 (left to right and right to left) for my 2 cats

    1. Reply

      Hi Nancy,

      Thank you for your interest in our furniture! If you send us an email one of our customer service representatives will be more than willing to help you with some suggestions for your space! Please email us at support@catastrophicreations.com

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